> For the complete documentation index, see [llms.txt](https://docs.olilz.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.olilz.xyz/support/request-logs.md).

# Request Logs

In Accordance with our [Privacy Policy](/legal/privacy-policy.md), we log data for certain actions that take place inside of olilz helper, such as the executer of the action.\ <br>

## Requesting Logs

Most actions in olilz helper will give you an interaction ID number/string which can be used as a refrence when requesting help.

To request logs please use the /requestlogs command in olilz helper

<figure><img src="/files/dc3DqJ5z5yxws1QwJGgr" alt=""><figcaption></figcaption></figure>

Once using the command, you can choose:

* Request logs during x time
* Request logs using an id number

<figure><img src="/files/D1dr6W2ZIFMqW4J2qEeO" alt=""><figcaption></figcaption></figure>

When clicking the button, you will have to fill out a form so we know what kind of information you are looking for.

{% hint style="info" %}
This information will only be provided to a admin in the server (administrator permissions) or the server owner.
{% endhint %}

When your request is submitted, you will recieve a message back with the information Requested if you are authenticated to recieve them with details about the event. You will also recieve a refrence number incase further contact is required about the event.

## Errors

Errors will also throw back an error ID/String aswell as an error message.\
This can be used in refrence in the [Support](/support/join-the-discord.md) server, if further help is required.

{% hint style="info" %}
Soon olilz helper errors will be supported directly in /request-logs incase you need to re-access an error log.
{% endhint %}