# Request Logs

In Accordance with our [Privacy Policy](/legal/privacy-policy.md), we log data for certain actions that take place inside of olilz helper, such as the executer of the action.\ <br>

## Requesting Logs

Most actions in olilz helper will give you an interaction ID number/string which can be used as a refrence when requesting help.

To request logs please use the /requestlogs command in olilz helper

<figure><img src="/files/dc3DqJ5z5yxws1QwJGgr" alt=""><figcaption></figcaption></figure>

Once using the command, you can choose:

* Request logs during x time
* Request logs using an id number

<figure><img src="/files/D1dr6W2ZIFMqW4J2qEeO" alt=""><figcaption></figcaption></figure>

When clicking the button, you will have to fill out a form so we know what kind of information you are looking for.

{% hint style="info" %}
This information will only be provided to a admin in the server (administrator permissions) or the server owner.
{% endhint %}

When your request is submitted, you will recieve a message back with the information Requested if you are authenticated to recieve them with details about the event. You will also recieve a refrence number incase further contact is required about the event.

## Errors

Errors will also throw back an error ID/String aswell as an error message.\
This can be used in refrence in the [Support](/support/join-the-discord.md) server, if further help is required.

{% hint style="info" %}
Soon olilz helper errors will be supported directly in /request-logs incase you need to re-access an error log.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.olilz.xyz/support/request-logs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
